“This was so beneficial to our bank, we cannot describe how much the training will help us to save money & improve our efficiency.  Customer Service level will be impacted greatly due to changes we will implement and our staff will find huge time savings.  Best money we spent in years!”

“Christy’s knowledge is extensive and ability to explain difficult concepts is exceptional.  I would highly recommend her to any bank looking for Fiserv knowledge.”

“He has been AWESOME.  He’s very knowledgeable, patient, offers different recommendations based on what the system can do, what other banks, do, etc. and has been such a nice person to have onsite with us.  I have had several project team members share similar feedback about Brent and the week in general.  Its consultants and analysts like Brent that makes us as financial institutions successful.”

“Thank you for spending last week with us. We learned a lot and I feel good about the progress we’ve made in our project. Your knowledge, expertise, and experience were very helpful. It was great to walk though each spec and really improve our understanding of how the system works as well as re-looking at our business practices. Your team works well together and you do a great job of taking something that could be tedious and making it engaging.”

“Brent was very helpful and seemed genuinely interested in our challenges and provided great feedback on potential solutions.  There’s a difference between just answering our questions versus working through the issues with us. Brent bridges that gap.”

“Christy is very knowledgeable about how the core system works and took the time to explain the ins and outs.  We have not taken a look at our Specs for a very long time, so it was good to get a fresh, outside perspective.  We were able to put together a large list of potential changes that will undoubtedly create efficiencies in the Deposit Operations area.  Peak Consulting’s services were a worthwhile investment for us.”

“Great job to your team on the thorough and detailed training.  I especially liked that you explained the specs, the correlation between other specs and used reference tools such as doc.”