Mainframe Operations Training
Does your Financial Institution have a newer mainframe operator or backup operator that is struggling to understand the concepts behind the Fiserv Premier® update process and what each program does? Or has your Financial Institution recently lost an operator that had years of experience? Would it be helpful for your Operations team to have procedures guides or training videos built out for different processes?
Peak’s Mainframe Operations Training engagement is customized specifically for your Financial Institution using your reports. This engagement is available for Financial Institutions using Unisys or IBM and includes the following:
- Files and file management training
- Programs training
- Mainframe hands on training
- Data Center specification review
- Reports review
- Daily checklist and process review
- Update training
- Release management process review
- Security (User Profile and Group) review
- Transaction Management System Security and Template review
Key deliverables:
- Release Management Procedures Guide
- New Trancode Setup Procedures Guide
- End of Year Procedures Guide (timeline from estimating forms in October to creating the correction file in July)
- Training video(s) created while on-site
Please contact Peak Consulting at info@peakconsultingllc.com for more information or go to our website at www.peakconsultingllc.com to learn more about our company.
