Peak Consulting adds BSA/AML Technical Consultant, Jen Bierlein-Oline

Peak Consulting is pleased to announce the addition of Jen Bierlein-Oline to the team of talented consultants.  Jen’s expertise and background adds a new professional line of business available to Peak’s current and future customers.

Jen brings over 22 years of community banking operations and Fiserv FCRM/AML Manager, Business Analytics and Premier experience to Peak Consulting. Her roles at community banks included BSA/AML/OFAC Officer, Operations Officer, Reporting Analyst and Teller. These roles exposed her to areas such as regulatory reporting, software conversions, process improvements, overall systems management and gave her the ability to effectively communicate with all levels of organizational stakeholders. Most recently, she worked at Fiserv as a Senior Client Consultant for FCRM/AML Manager where she achieved a 100% client recommendation rating for her work in understanding and prioritizing client needs.

She is CAMS certified and has a passion for BSA/AML.  Her skillset is bringing this passion and technical expertise with FCRM, Business Analytics and Premier to clients so they can understand and best utilize those systems while ensuring compliance with BSA/AML and other regulations.

Jen’s specialties include:
– FCRM Best Practice Optimization
– FCRM Alert Definition Review
– FCRM Specification/Mapping/Process Review
– FCRM End User Training
– FCRM Watch List Review
– FCRM Business Analytics Reporting
– FCRM Customer & Account Risk Rating Automation
– Business Analytics Reporting (DDA/SAV/COD/LAS/FMS)
– BSA/AML Risk Assessment, Policy/Procedure Review

Jen can be reached via email at, or by phone at 612-382-1958.

Welcome to the Peak Team, Jen!