Job Summary:

The Fiserv Premier® Loan Consultant’s most important role is to work with our clients in a consultative manner to help them achieve top performance on the Fiserv Premier® (Navigator®) Core Loan platform. There are many other responsibilities, but they all revolve around this core mission…which is a pretty awesome mission. Other responsibilities include researching system reports and evaluating our client’s systems, troubleshooting issues, articulating solutions and best practices, partnering to ensure progress on deliverables, creating meaningful resources, staying on top of industry information, and generating new client relationships. Ideal candidates would have a strong knowledge of the Fiserv Premier® Core software.  Some remote only positions are available.

Common Responsibilities:

• Articulate Peak Consulting values and services to prospective clients
• Research and analyze system reports to determine efficiency gaps
• Deliver effective and relevant lending software solutions
• Travel to client locations and manage itinerary, expenses, and reports
• Safeguard sensitive client and company information
• Help cultivate a fun and productive work culture
• Learn new software functionality
• Train clients and other staff members on various subjects
• Speak to small groups and manage projects
• Answer customer support inquiries
• Responsible for developing existing relationships and generating new business

Ideal Attributes:

• Thrive in a client focused, team environment of awesome individuals
• Professional attitude and demeanor
• Great communication and written skills
• Strong troubleshooting and analytical skills
• Working knowledge of the Fiserv Premier® Core Loan platform
• Bachelor’s Degree in Business, Accounting, Management, Information Systems, or equivalent
• Adaptation to always changing conditions in technology, deliverables, and regulations
• Project management and multitasking skills
• Ability to think “outside the box” and be creative
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Willingness to travel (some remote only positions are available)
• Willingness to build client base and participate in nationwide client events
• Possesses a strong client center focus

Preferred Experience (not required for application review):

• Core software conversions
• Loan operations experience within a bank
• Knowledgeable in Escrow processing
• Business Analytics® experience

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

Interested candidates can submit a cover letter and resume to careers@peakconsultingllc.com. Please refer to the job title in your cover letter as well as in the subject line of your email.

Fiserv Precision Loan Consultant

The Fiserv Precision Loan Consultant works directly with financial institution clients in a consultative capacity to help them optimize performance on the Fiserv Precision lending platform. This role focuses on analyzing lending operations, identifying opportunities for improvement, and implementing solutions that enhance efficiency, accuracy, and system utilization.

Precision Loan Consultants partner with client teams to evaluate current processes, troubleshoot system challenges, and implement best practices across the lending lifecycle. Consultants also assist with documentation, training, and strategic system optimization while supporting Peak Consulting’s mission of helping financial institutions maximize the value of their core systems.

Common Responsibilities

• Provide consultative guidance to financial institutions using the Fiserv Precision lending platform
• Analyze loan system configurations, processes, and reports to identify operational efficiencies and improvement opportunities
• Evaluate lending workflows and recommend best practices within the Precision environment
• Troubleshoot loan system issues and develop practical solutions
• Assist clients with system configuration, setup, and optimization
• Deliver training and knowledge transfer to client staff and internal teams
• Create documentation, resources, and tools to support client success
• Communicate Peak Consulting values, services, and capabilities to prospective clients
• Support project initiatives and ensure progress on deliverables
• Travel to client locations as required and manage associated itineraries, expenses, and reporting
• Respond to client support inquiries and provide timely resolution
• Safeguard sensitive client and company information
• Stay current on industry trends, regulatory changes, and Fiserv system enhancements
• Develop and maintain strong client relationships while identifying opportunities for additional consulting services
• Contribute to a collaborative, positive, and productive team culture

Ideal Attributes

• Thrives in a client-focused consulting environment
• Professional attitude and strong interpersonal skills
• Excellent written and verbal communication abilities
• Strong analytical and troubleshooting skills
• Strong knowledge of the Fiserv Precision lending platform
• Bachelor’s Degree in Business, Accounting, Management, Information Systems, or equivalent experience
• Ability to adapt to evolving technology, regulatory requirements, and client deliverables
• Strong project management, organizational, and multitasking skills
• Creative problem solver able to think strategically and develop practical solutions
• Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Willingness to travel as required (some remote-only positions may be available)
• Willingness to develop client relationships and participate in industry and client events
• Strong commitment to client service and delivering value

Preferred Experience (Not Required)

• Experience with Fiserv Precision loan system configuration and processing
• Experience supporting core system conversions or implementations
• Loan operations experience within a financial institution
• Knowledge of loan servicing, escrow administration, or payment processing
• Experience working with reporting or analytics tools within banking systems
• Working knowledge of other Fiserv platforms like Premier/ClearTouch

The above description is intended to describe the general nature of the role and is not an exhaustive list of responsibilities or qualifications.

Interested candidates should submit a resume and cover letter to:
careers@peakconsultingllc.com

Please reference “Fiserv Precision Loan Consultant” in both the email subject line and your cover letter.

Job description

Deposit Consultant

Job Summary:

The Deposit Consultant’s most important role is to work with our clients to help them fully utilize the functionality in the Fiserv Premier® (Navigator®) Core deposit platform. Additional responsibilities include reviewing daily processes and researching system reports along with evaluating the client’s specific system setup.  The Deposit Consultant will assist the client with projects, identify best practices for the client’s specific environment and help troubleshoot issues.  Additionally, the Deposit Consultant will create meaningful resources, stay on top of industry information and generate new client relationships. Ideal candidates will have a strong knowledge of the Fiserv Premier® Core software.

Common Responsibilities:

• Articulate Peak Consulting values and services to prospective clients
• Research and analyze system reports to determine efficiency gaps
• Deliver effective and relevant solutions in deposit processing
• Create recommendation and project plan deliverables for clients
• Safeguard sensitive client and company information
• Help cultivate a fun and productive work culture
• Learn new software functionality
• Train clients and other staff members on various subjects
• Speak to small groups and manage projects
• Answer customer support inquiries
• Responsible for developing existing relationships and generating new business

Ideal Attributes:

• Thrive in a client focused, team environment of awesome individuals
• Professional attitude and demeanor
• Great communication and written skills
• Proficient troubleshooting and analytical skills
• Strong knowledge of the Fiserv Premier® Core deposit specifications and processes
• Bachelor’s Degree in Business, Accounting, Management, Information Systems, or equivalent
• Ability to adapt to technology and regulations that are continuously changing
• Project management and multitasking skills
• Ability to think “outside the box” and be creative
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Willingness to travel 33% to 50% of work time
• Willingness to build client base and participate in nationwide client events
• Possess a strong client center focus

Preferred Experience (not required for application review):

• Core software conversions
• Deposit operations experience within a bank
• Digital banking experience (eBanking, Debit Cards, etc.)
• Experience with Transaction Content Manager
• Business Analytics® experience

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

Interested candidates can submit a cover letter and resume to Brandy Nielson at Brandy@peakconsultingllc.com

Please refer to the job title in your cover letter as well as in the subject line of your email.

Job Title: Director®/ECM Consultant
Location: Hickman, Nebraska (Hybrid/Remote options available)
Employment Type: Full-time
Department: Director®/ECM

Overview:
We are seeking a knowledgeable and proactive Consultant with hands-on experience in the Fiserv Director® program (Hyland OnBase®) to support financial institutions in optimizing their file storage, document management, and workflow systems. This role requires a strong understanding of banking processes, regulatory considerations, and operational best practices. The ideal candidate will be able to identify process automation opportunities, drive efficiency, and contribute to revenue growth through cross-sell insights.

Key Responsibilities:

• Serve as a subject matter expert on the Director® platform, including:
  • File storage and cold storage configurations
  • Document retention policy setup and compliance
  • Workflow design and optimization
  • Document tracking and audit trail management
  • User setup, permissions, and role-based access controls
  • File import/export operations
  • Foldering structure and taxonomy
  • Document type configuration and standardization
• Collaborate with banking clients to assess current processes and recommend best practices aligned with regulatory, security, and operational goals.
• Design and implement workflow improvements to streamline document management and retention processes.
• Identify and propose automation opportunities to reduce manual intervention and increase efficiency.
• Analyze client operations to uncover potential cross-sell opportunities or additional value from Director® and other integrated solutions.
• Provide training, support, and documentation for client teams to ensure successful adoption of recommendations and tools.
• Partner with internal teams (sales, product, technical support) to deliver a seamless client experience.
• Support business development efforts by identifying new opportunities, contributing to proposals, and expanding client engagements.
• Maximize industry relationships to enhance client solutions.
• Willingness to travel 25% to 50% of work time to build client base and participate in nationwide client events

Qualifications:

• 3+ years of experience working directly with the Director® platform in a consulting, administrative, or implementation capacity.
• Strong understanding of banking operations, compliance requirements, and process improvement methodologies.
• Proven ability to analyze workflows and propose actionable enhancements.
• Experience working with document management systems and enterprise content management (ECM).
• Excellent communication and interpersonal skills, with the ability to translate technical features into client value.
• Familiarity with automation tools, integration options, or banking software ecosystems is a plus.
• Ability to thrive in a dynamic environment and manage multiple priorities.
• Bachelor’s degree in Business, Information Systems, or related field preferred.

Preferred Skills (Not Required):

• Experience with process mapping tools (e.g., Visio, Lucidchart)
• Familiarity with banking compliance regulations (e.g., FFIEC, GLBA)
• Project management or change management certification (PMP, Prosci, etc.)

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

• Interested candidates can submit a cover letter and resume to Brandy Nielson at Brandy@peakconsultingllc.com.
• Please refer to the job title in your cover letter as well as in the subject line of your email.

Job Title: BSA/AML/FCRM & Reporting Consultant
Location: Hickman, Nebraska (Hybrid/Remote options available)
Employment Type: Full-time

Job Summary:
The BSA/AML/FCRM Consultant’s most important role is to work with our clients to help them fully utilize the functionality in the Fiserv FCRM monitoring system. Responsibilities include reviewing the Bank’s set-up to ensure appropriate data mapping to the FCRM software, and researching FCRM and core system reports along with evaluating the client’s specific system set-up.

The BSA/AML/FCRM Consultant will assist the client with projects, identify best practices for the client’s specific environment, and help with troubleshooting issues.

Additionally, the BSA/AML/FCRM Consultant will create meaningful resources, stay on top of industry information and generate new client relationships.

Ideal candidates will have a strong knowledge of Fiserv’s FCRM product, Fiserv Premier® Core, Precision Core, and Cleartouch Core software.

Required Attributes:

• Strong knowledge of the Fiserv FCRM system (usage and technical maintenance and updates)
• Working knowledge of Fiserv Premier® Core specifications and processes
• Current knowledge of BSA/AML regulatory requirements
• Research and analyze system reports to determine efficiency gaps
• Deliver effective and relevant solutions in all areas of BSA/AML compliance
• Create recommendations and project plan deliverables for clients
• Safeguard sensitive client and company information
• Articulate Peak Consulting values and services to prospective clients
• Help cultivate a fun and productive work culture
• Ability to learn new software functionality
• Train clients and other staff members on various subjects
• Speak to small groups and manage projects
• Answer customer support inquiries
• Develop existing relationships and generate new business

 Ideal Attributes:

• Thrive in a client focused, team environment of awesome individuals
• Professional attitude and demeanor
• Great communication and written skills
• Proficient troubleshooting and analytical skills
• Ability to adapt to technology and regulations that are continuously changing
• Project management and multitasking skills
• Ability to think “outside the box” and be creative
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Willingness to travel 33% to 50% of work time
• Willingness to build client base and participate in nationwide client events
• Possess a strong client center focus

Preferred Experience (not required for application review but recommended):

• Working knowledge of Abrigo BAM+ System, Verafin System
• Working knowledge of Fiserv Precision and Cleartouch cores
• BSA/AML experience within a bank or credit union
• Fraud experience within a bank or credit union
• CAMS and/or CAFS Certified
• Business Analytics® experience

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

Interested candidates can submit a cover letter and resume to Brandy Nielson at Brandy@peakconsultingllc.com.

Please refer to the job title in your cover letter as well as in the subject line of your email.

Job Type: Full-time
Pay: $50,000.00 – $150,000.00 per year

Job Summary:

The Robotic Process Automation Consultant’s most important role is to work with our clients in a consultative manner to help them achieve top performance on the Nintex RPA software. There are many other responsibilities, but they all revolve around this core mission…which is a pretty awesome mission. Other responsibilities include script development and review of our client’s current scripts, troubleshooting script issues, articulating solutions and best practices, partnering to ensure progress on deliverables, creating meaningful resources, staying on top of industry information, and generating new client relationships. As a RPA consultant you will train clients on basic to advanced script writing and error handling, while additionally presenting new areas the software can be utilized. Ideal candidates would have a strong knowledge of the Nintex RPA software.

Common Responsibilities:

• Articulate Peak Consulting values and services to prospective clients
• Research and analyze existing client scripts to determine efficiency gaps
• Deliver effective and relevant Nintex RPA training remotely and on-site
• Present opportunities for utilization of Nintex RPA software within bank operations
• Travel to client locations and manage itinerary, expenses, and reports
• Safeguard sensitive client and company information
• Help cultivate a fun and productive work culture
• Learn new software functionality
• Train clients and other staff members on various subjects
• Speak to small groups and manage projects
• Answer customer support inquiries
• Responsible for developing existing relationships and generating new business.
• Manage sale of Nintex RPA license software

Ideal Attributes:

• Thrive in a client focused, team environment
• Professional attitude and demeanor
• Great communication and written skills
• Strong troubleshooting and analytical skills
• Working knowledge of the Nintex RPA or similar product software
• Adaptation to always changing conditions in technology, deliverables, and regulations
• Project management and multitasking skills
• Ability to think “outside the box” and be creative
• Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook)
• Willingness to travel up tp 25%
• Willingness to build client base and participate in nationwide client events
• Possesses a strong client center focus

Preferred Experience (not required for application review):

• Data Conversions Business Analytics® experience (IBM Cognos)
• Microsoft SQL
• Working knowledge of the Fiserv Premier® Core platform
• Bachelor’s Degree in Information Systems, or equivalent

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

Interested candidates can submit a cover letter and resume to careers@peakconsultingllc.com. Please refer to the job title in your cover letter as well as in the subject line of your email.

Qualifications

• Minimum of 1 year of customer support experience
• Flexibility to be able to work after hours or weekends, as needed
  •Travel required: up to 25-30%

 Responsibilities

• The primary role for this position is to analyze and convert financial data from competitive banking software systems to our Fiserv Premier platform
• You will work as a member of an internal installation team that interacts with our client associates to gather needed artifacts to efficiently and successfully convert their financial data
• Performing project analysis to determine conversion and implementation requirements
• Providing consultation to the client during the implementation and conversion process
• Investigation and development of new department procedures
• Providing conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable
• Communicating progress and any potential problems to management for awareness and/or resolution
• Developing and maintaining the tools used to ensure the efficiency and effectiveness of the conversion and implementation process
• Performing other job duties and responsibilities as assigned
• This group is responsible for product management and development, service delivery and client support related to the Fiserv bank platforms – Premier, Precision, Cleartouch and Signature
• Each comprehensive suite helps clients improve customer service and streamline back-office operations by providing mission-critical banking functionality while also serving as a delivery channel for an array of other advanced, value-adding Fiserv solutions

Full Description

The primary role for this position is to analyze and convert financial data from competitive banking software systems to our Fiserv Premier platform. You will work as a member of an internal installation team that interacts with our client associates to gather needed artifacts to efficiently and successfully convert their financial data.

As a Conversion Analyst, you can look forward to:
o Performing project analysis to determine conversion and implementation requirements
o Providing consultation to the client during the implementation and conversion process
o Investigation and development of new department procedures
o Providing conversion and implementation support to both internal and external clients utilizing phone, email, and other communication methods as applicable
o Communicating progress and any potential problems to management for awareness and/or resolution
o Developing and maintaining the tools used to ensure the efficiency and effectiveness of the conversion and implementation process
o Performing other job duties and responsibilities as assigned

Basic Qualifications for Consideration:

o High School Diploma with equivalent experience required; Bachelor’s Degree in Computer Science, Business, Math, Finance, or Management Information Systems preferred

o Minimum of 1 year of customer support experience

o Flexibility to be able to work after hours or weekends, as needed

Preferred Skills, Experience, and Education:

o 1+ years of relevant experience in the Banking/financial services industry strongly preferred

o Prior software application conversion and/or implementation experience

o Fiserv Premier Core knowledge strongly preferred

o Experience or knowledge of business methods and practices in the financial services industry

o Good communication and analytical skills

o Possess solid organizational and interpersonal skills

o Attentive to detail

o Proficient in computer systems

 Travel required:
up to 25-30%

The above descriptions are intended to describe the general nature of the job and not an all-inclusive list of descriptions, responsibilities, and attributes.

Interested candidates can submit a cover letter and resume to careers@peakconsultingllc.com. Please refer to the job title in your cover letter as well as in the subject line of your email.