by Brandy Nielson | Aug 30, 2023 | Peak Wins
Recently Peak worked with an institution looking to standardize and maximize their use of the Integrated Teller application. Throughout the Optimization we discussed how to most effectively use Integrated Teller and reviewed current specifications and practices. Along...
by Brandy Nielson | Aug 4, 2023 | Peak Wins
Customer data and account set up is one of the most critical and important things in the banking industry. Collecting appropriate data and documenting relationships appropriately is what drives customer service and ongoing cross-sell efforts. Many banks today find...
by Brandy Nielson | Dec 20, 2022 | Peak Wins
In 2022, the FDIC issued guidance that re-presented unpaid transactions, commonly referred to as NSF items, should NOT be subject to an NSF charge if the bank assessed a fee the first time the item was presented for payment. The practice of charging a fee the second...
by Brandy Nielson | Jul 20, 2022 | Peak Wins
Do you ever get frustrated trying to pull data out of a text file? Wish you had a quick and easy way to convert those pesky non-delimited files into an aesthetically pleasing and usable Excel worksheet? We’re all looking at you Director reports… Well, look no further!...
by Brandy Nielson | Jul 20, 2022 | Peak Wins
Are you already taking advantage of Nintex RPA but are unsure of how to start your Nintex Workflow Cloud (NWC) journey? Are you already using NWC to automate approval workflows but are interested in its document generation capabilities? Our Automation & Reporting...
by Brandy Nielson | Jul 20, 2022 | Peak Wins
Peak recently worked with an Arkansas Bank to optimize their FCRM AML Manager and Fraud Manager system. Jen Beirlein-Oline, BSA/AML and Reporting Consultant, guided the bank through understanding the features and tools in FCRM. Furthermore, Jen helped them identify...
