BSA/AML Technical Consultant
Jen graduated from St. Olaf College in Minnesota with a degree in Church Music (organist) and English (writing emphasis). She brings over 22 years of community banking operations and Fiserv FCRM/AML Manager, Business Analytics and Premier experience to Peak Consulting. Her roles at community banks included BSA/AML/OFAC Officer, Operations Officer, Reporting Analyst and Teller. These roles exposed her to areas such as regulatory reporting, software conversions, process improvements, overall systems management and gave her the ability to effectively communicate with all levels of organizational stakeholders. Most recently, she worked at Fiserv as a Senior Client Consultant for FCRM/AML Manager where she achieved a 100% client recommendation rating for her work in understanding and prioritizing client needs.
Her passion for BSA/AML Compliance, her Certified Anti-Money Laundering (CAMS) Certification and her technical expertise with Fiserv softwares allows her to help clients understand and best utilize those systems while ensuring compliance with BSA/AML and other regulations. In addition, she loves writing policies and procedures, conducting training and assisting clients with testing. She is committed to creating value for clients by having a take-charge attitude and a willingness to step in and take on any task, no matter how large or small.
In her free time, Jen enjoys reading, camping, motorcycle riding (as a passenger!), playing organ in churches and spending time with her husband, 3 kids and dog.