Deposit Consulting Services
Peak Deposit Consultants will help you increase efficiency while at the same time maximize the investment you have already made with your core provider. Our Deposit team is backed with almost two decades experience working for Fiserv. We deliver everything from a full blown Deposit Efficiency Engagement, to Conversion Consulting, to simple best practice advice on Retirement Reporting. Look below to find a detailed list of our services.
Deposit Core Optimization
We find that most Deposit Operations teams are spending a lot of time doing manual processes and fixing non-posts each day. Peak works with you to review your specifications and deposit processes to explore process improvements and efficiency gains. We provide insight from years of working with Financial Institutions. Let Peak consultants help unlock those enhancements you’ve been dreaming of and evaluate your system configuration for maximum productivity. We also have an option to provide a detailed Summary of Findings or an Opportunities Project Plan to set your team up for success after the Peak team departs.
Name & Address Merge Project Assistance
Do you have multiple name and address records for each individual making it difficult to find the correct account? Peak can help you evaluate your current data and strategize the best way to move forward with a name and address cleanup project. We can provide training on name and address merging along with assistance to complete the project. The Name and Address Merge Consulting Project will consist of two phases. The first phase is Discovery and Standardization, which is the phase where we will perform a comprehensive review of your current Name and Address structure. In the second phase, Peak will assist in defining Name and Address standardization guidelines and create a procedure for new accounts going forward. Peak will collaborate with you to outline a strategy to cleanup existing records and assist with a process to identity names and addresses that are set up incorrectly going forward.
Trancode Analysis Project
Peak will work with you to develop a complete Deposit Transaction Code Analysis to create a strategic plan for implementation. This strategic plan includes three phases. In the first phase, Peak will work with you to evaluate your overall trancodes. During the second phase, Peak will provide recommendations and training on fields that control specific features for the transaction codes. The third phase is implementation. Peak will assist with creating a comprehensive listing of all trancodes in use.
Exception Item Processing Review
We can provide a review of your Exception Item Processing specifications and procedures. We can also assist you with automating the daily NSF decision making process with comprehensive decision plans. Are you looking to offer an Overdraft Privilege Program? We can help you with the implementation process and offer best practice advice.
DDA Analysis Training
DDA Analysis is used for business checking accounts to analyze their profitability for your financial institution. We can help you understand how DDA Analysis works and assist you in setting up Analysis on accounts. We will review the Analysis Codes with you to find the best fit for your Financial Institution. We will provide training on the options available to create analysis addenda for the charges that should be included.
IRA Processing Review
Are you manually creating letters for your IRA customers? Are you doing extra work in January to make sure all necessary customers receive their RMD notices with the correct amount? Do you have a large number of Customer Exceptions? Are you finding that adjustments are necessary every year at tax time? We can review your IRA processes and procedures with you to make sure you are utilizing all of the features available. Let us help you automate some of those manual processes and update your procedures to make your IRA processing more efficient.
Transaction Management Training and Review (TMS)
If you are still posting entries every day in a block, stop the madness! TMS allows the bank to automate the block process and put in place additional security controls. Best of all, TMS is part of the core contract. Now, that also means that if you are not using TMS you are not taking advantage of your investment. Peak takes you beyond the typical “Loan/Deposits Blank Templates” to give you a system even your auditors will approve of. TMS offers many unused features like separated security groups, associated templates, and a review functionality that allows the bank to identify and approve transactions before they post. Let Peak assist you with the design of better TMS templates to remove many of the day to day inefficiencies associated with transaction processing.
Project Management Services
Do you have a large list of projects that keeps getting longer and longer? This is common in a lot of banks that we work with. Peak can provide subject matter expertise through implementation of designated projects. We can provide training and consultative services for each core related project. We can assist with formalized project plans, resource requirements and time estimates.
Deposit Specification Review
When was the last time you went through your specifications? Maybe the last time you converted? At most financial institutions, this is the case. We provide a comfortable environment to review your specific specification settings and review the options that you have available. Whether you need training for newer staff or would like a better understanding of your settings and options, we can help you.
SDB Training
Are Safe Deposit Boxes taking too much time out of your already busy schedule? We can assist you with Safe Deposit Box payment processing procedures and specification setup. Some of the features that are available in SDB that we can help you implement include late charges, key deposits, discount codes and rent refund options.
Deposit Charge Off Automation
Are you manually tracking charged off deposit accounts in a spreadsheet or on a portfolio addenda? Are you currently creating a loan for charged off deposit accounts? Implementing deposit charge off automation can save a lot of time and energy. Peak has assisted many banks with setting up this functionality with great success. Review of the current process, training on new functionality, testing, new procedures and implementation are part of this engagement.