Specialized Consulting Services

Let’s face it, sometimes getting people to be excited and involved in system training can seem like an insurmountable task. PEAK consultants bring a unique perspective to training and we know how to adjust training presentations for different audiences. We understand the importance of repeatable processes but we also place a priority in helping you develop power users rather than robots. Whether training new staff or training on new processes, let our 7,500+  hours of on-site experience come to the aid!

Does the word FMSR make you nervous? For most institutions, this is not something they have a lot of experience with since these are typically set up at conversion. We have the expertise to assist you in learning how to modify existing or create new FMS Report Command Files for your general ledger reporting.

Are you still using User Codes only? User Codes only have a maximum of 6 digit passwords, where Access Codes can have more complex passwords that your regulators will appreciate. Password requirements can be established for Access Codes including minimum length and required characters. We can also assist you in setting up Group security. This can be a great way to organize your institution’s security.

We can teach you how all of your Item Entry System Specifications tie together. We can also review the trancodes that you are using today to make sure you are using the proper trancodes for each scenario and have everything set up properly.

How many emails on new program versions, releases, and program corrections do you get a day? Banks typically answer with “Way too many” or “I don’t know, most go to my junk mail.” It is your software company’s job to keep up with the latest technology, trends, and regulatory requirements necessary for your day to day processing. PEAK Consultants work with you to maximize any new enhancements of a new release in order to provide the best outcome for the bank. PEAK can work through testing and design live implementation timelines and procedures for a smooth roll out.

Call Reporting is often a source of pain and frustration for many people at the bank and that pain point is relived every quarter. Call reporting does not need to be a complex algorithm to get back to different categories, but it all starts with proper use of the system codes. Let PEAK help you design a system that allows for easy RC-C and RI reporting.

Many times banks will question whether they are using all the systems codes in an efficient and productive manner…and for good reason! Often these codes are used the same as when a bank was converted. This leads to overuse of new Class Codes and underuse of many of the other system codes. PEAK can offer best practice advice on how to use system codes so report writing, call reporting, and other tasks become a breeze instead of a nightmare.

Every time you make an integration change do you have to change a list of tables the size of a dictionary? You can employ Masking to slim down that integration table list. Sometimes banks will consider changing from Class Code integration to Purpose Code integration or vice versa. PEAK consultants can help you navigate the pros and cons of each. There are a lot of different considerations when it comes to integration changes and we’re here to help!

Stop me if you have heard this story before. “Kathy” is the only one that can handle this type of project but she has seventeen others she is doing first so this will have to wait till she has free time. In our experience, bank operations and free time rarely find their way into the same sentence. Let PEAK help you clear some of the workload by managing and working with your staff to get projects to the goal line. Our consultants give you the peace of mind of knowing what your industry peers are doing and the experience of implementing them on the system. PEAK also focuses on training staffers along the way in order for you to have multiple “Kathy’s” for the next project.!